Telco Bank - An innovation for economic resurgence
Telcos to operate payment banks:
Leading mobile operators are drafting their business proposals for submission to Indian central bank to operate as 'Payment banks' in India.The Indian central bank ' Reserve bank of India' had issued draft guidelines in this regard by July 2014.
Highlights:
The Telecom operators have a wider network of operations across the country and they will be able to bank from their customers and can operate between Business to Business and Business to Customers.
Strengths:
Mobile operators have the Fintech capability to operate from very small denomination of payments to large ticket items.
Strong network across length and breadth of the country. Even the remotest part of the country can be connected to the banking system
Commercial viability of normal commercial banks are questionable in terms of their Investment Vs Profitability of a branch. In such circumstances, the telecom operators can operate with minimum overheads
There is a great possibility that, the Transaction banking costs will significantly come down through the sheer size and breadth of the transactions.
Challenges:
Payment reconciliations accuracy in case of small ticket ransactions due to high volumes
Complexity of inter operator's transactions and disputes handling
Customer complaints handling and Banking ombudsman system
Telco's ability to invest huge money in Technology.
Development of suitable technology for new comers
Need for strong regulatory oversight over money laundering and anti social activities.
Innovation areas:
Will enable governments and agencies to distribute subsidies, publicize government schemes
Will operate as a B2C enabler to sell products to targeted customers over internet efficiently
Peasants, can sell their Agricultural crops through online channels and to get a better price
Will emerge as a disruptive technology for the future and to develop the rural economy
Technology innovation to deal with Multiple banking, Insurance & Lending products
Simple authentication mechanism for customers to deal across products/benefits
Economic Benefits:
Large overseas population from the West Asia and other countries can benefit from this. $70 billion of foreign exchange remittances from foreign countries by Blue & white collar workers and a sizable percentage can use this payment methodology
Can act as a significant employment generator through direct or indirect channels. Poverty alleviation and better tapping of surplus income from the non banked customers. As a consequence, realistic GDP growth numbers and projections.
Indian GDP will grow further. 60% of the rural economy will see economic resurgence and growth. Better circulation of money for economic development.